How to report an inappropriate or broken ad

To report an ad that has inappropriate content, won’t close or blocks Listonic, take a screenshot and contact us from the app. You don’t need to tap the ad or open the advertiser’s website.

Report an ad

A screenshot helps a lot, because ads change often and it’s hard to find the same one later. If you can, take it while the ad is still on screen.

If the ad blocks the app, close Listonic and open it again. You can also press and hold the Listonic icon on your phone’s home screen and choose Something wrong? to contact us without opening the app.

What to include in your report

The more details you give, the easier it is for us to find the ad and check where it came from:

• When: the day and approximate time.
• Where: where in the app the ad appeared, for example on a list.
• Advertiser: the name, if it’s visible.
• Country: where you use Listonic.
• Problem: inappropriate content, no close button, a redirect to another site, sound or something else.

Report the ad to Google

If you see a small blue triangle in the corner of the ad, tap it to report the ad directly to Google. Google can then review it and limit how often it appears in other apps too.