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How to move my shopping lists to a new phone

To get your lists on a new phone, sign in to the same Listonic account you use on your old one. Your lists will then appear on their own, with no need to send or share them. If you use Listonic without an account, the easiest way is to create one on your old phone first.

Before you change phones

On your old phone, check whether you’re signed in and to which account. This decides which way of moving your lists applies to you.

Step by step2 steps
  1. On your old phone, tap your avatar in the top-left corner to open your Profile.
  2. Check the account tile at the top. If you see an email address there, note it down along with your sign-in method: Google, Facebook, Apple, or email and password. If you see Log in, you’re using Listonic without an account.

If you use Listonic without an account

Without an account, your lists aren’t linked to an account you can sign in to, so you won’t see them on your new phone. The easiest way is to create an account on it before you switch: all the lists you already have in the app are automatically added to that account, and on your new phone you just sign in.

Step by step3 steps
  1. On your old phone, tap your avatar in the top-left corner to open your Profile.
  2. Tap Log in and create an account with Google, Facebook or email, or on iPhone also with Apple.
  3. Check that your lists are still in the app.

If you’re switching from iPhone to Android, don’t create your account with Apple, because you can’t sign in that way on Android.

Move your lists to the new phone

Signing in on the new phone works the same way as on the old one. The old phone doesn’t need to be on, because your lists are saved in your account.

Step by step4 steps
  1. Install Listonic on your new phone and open the app.
  2. Tap your avatar in the top-left corner to open your Profile.
  3. Tap Log in and choose the same sign-in method you use on your old phone.
  4. Open your lists and check that all the items are there.

If your account was created with Apple and you’re switching to Android, contact us before you stop using your old phone.

Lists are missing on the new phone

This usually means the new phone is signed in to a different account, for example with Google instead of email. Compare the address in the account tile on both phones. If it’s the same, refresh your lists on the new phone.

Step by step3 steps
  1. Tap your avatar in the top-left corner to open your Profile.
  2. Tap Help & feedback .
  3. Tap Refresh lists.

If lists are still missing, contact us from the app: Help & feedback → General feedback → Something isn’t right. Include the name of the missing list and which phone still shows it.

You no longer have your old phone

If you had an account, sign in to it on your new phone and your lists will appear. If you don’t remember your sign-in details, start by getting back into your account.

If you used Listonic without an account, we can’t promise that your lists can be recovered. Contact us and include:

  • Your old phone model: and roughly when you used it.
  • Names of the missing lists: approximate names are fine.
  • Shared lists: whether any of the lists were shared with another person.

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